Please remember, our support is designed to help you if there is a system problem that is stopping you from finishing your video production. Since we want to keep our tech support personnel available for you if you do experience a problem, please refrain from calling for needs that can be fairly easily addressed by consulting the system or software manuals. For learning purposes, there are some excellent educational resources available such as the Total Training for Premiere video series, Premiere Classroom in a Book, Adobe Premiere with a Passion, etc. Similar materials are available for After Effects, Mac OS, audio, lighting and many other areas. Essentially, our tech support is not an educational consulting service, but rather a place to call when a system problem stands in your way, we're here to help!
